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Terms and Conditions - MG Windsor EV Charging offer 2024
1. Introduction:
1.1 This document outlines the terms and conditions governing the MG Windsor EV Charging Offer 2024 (“offer”) for MG Windsor EV customers (“customer”) using the eHUB by MG app (“eHUB”) for public charging. Through this offer, JSW MG Motor India Private Limited (“MG”) will provide free charging in partnership with select Charging Partners as per the terms and conditions below.
1.2 By visiting the website, checking the app or clicking on “I agree” to the Terms & Conditions and Privacy Policy, you are consenting to be bound by these terms and conditions (“User Terms”). Please ensure that you read and understand these entire User Terms before you use the mobile application/ website/ free charging. If You do not accept any of the User Terms, then please do not use the mobile app/ website or avail any of the services provided therein. Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at www.mgmotor.co.in/vehicles/windsor-ev-electric-car-in-india/terms-and-condition. By accepting these User Terms, you also allow the Charging Partner to send you promotional emails and SMS alerts from time to time.
2. Eligibility:
2.1 The offer is only valid for use on MG Windsor EVs (“Vehicle”) and by customers who purchased the Vehicle with invoice generated prior to 31st December 2024 and have registered with the eHUB as mentioned below.
2.2 For the purpose of this offer, purchase of Vehicle shall mean a purchase made from an authorised MG dealership in India for retail and individual use only, with full payment through a valid invoice, and the said purchase is made for a new Vehicle by a natural person (above the age of 18 as on the date of the invoicing) who comes under the definition of “Consumer” under the Consumer Protection Act, 2019.
2.3 This offer will only be valid using the mobile number registered with MG for the purchase of the Vehicle. In case of any change in the registered mobile number, the customer is required to immediately update the same through myMG app in order to continue availing this offer. MG shall not be responsible for any delay or discrepancy in this regard.
2.4 The offer will only apply to public charging sessions initiated through the eHUB and through select Charging Partners’ applications. However, the data shown on the Charging Partners’ applications may vary from physical condition, availability, etc. of the charger. MG will not be liable for any discrepancies of information on Charging Partners’ applications visible/ provided to customers.
2.5 Home charging setups including personal home chargers, are excluded from this Offer.
2.6 This offer shall not be applicable to a used vehicle nor vehicles that are part of a fleet or used for commercial purposes like ride-hailing or delivery services, etc, identified by but not limiting to the yellow license plates used on such Vehicles. Decision on MG shall be final in this respect.
2.7 The offer is non-transferable and cannot be combined with other promotions or discounts. It is specific to the Vehicle and its registered customer. Any attempt to transfer or sell the offer benefits to another party will be beyond the scope of this offer and will lead to termination of the offer for that customer with immediate effect.
3. Usage:
3.1 This offer is under the scope of fair usage, which is limited to the earlier of – consumption of 1000 units (kWh) of electricity or completion of 1 year from purchase of the Vehicle/ generation of invoice thereon (“usage period/limit”).
3.2 Once usage period/limit expires, the customer will be charged as per the standard tariff. There may also be limitation on the weekly or monthly consumption and utilization of the charging service under this offer, as decided by MG.
3.3 The existing charging guidelines mentioned in the Vehicle owner’s manual is required to be followed by all customers. The customer should follow the instructions therein for slow charging requirements as per the “Charging Tips’ in the owner’s manual which is important for optimum battery health and driving range. Failure to comply with the same may impact the warranty conditions for the battery pack of the Vehicle.
4. Offer Termination/ cancellation/ suspension:
4.1 MG reserves the right to terminate or modify the customer offer at any time, without prior notice. This includes changes in the locations of applicable chargers, the terms of the fair usage, or any other conditions related to the offer. However, MG shall endeavour to notify the same to the customers by sending communication to the customer’s registered contact details. Following a change to the Terms and Conditions and/or its communication to the customer, the subsequent use of the platform signifies the customer’s acceptance of the modified Terms and Conditions.
4.2 JSW MG Motor India also reserves the right to cancel/ terminate/ suspend the offer for any customer or terminate his/ her account for an indefinite period, in case of any inappropriate, offensive or fraudulent action or any other wrongdoing, or for actions that are in violation of these terms and conditions or against the principle of fair usage, or if MG has a reason to believe that any data provided by the customer is incorrect or false, or that the security of the account or the application through his/ her usage has been compromised in any way, or for any other reason MG may find just or equitable. The decision of MG in this regard shall be final.
4.3 To avail the offer, customer needs to be duly registered on the eHUB. Registration must be completed within two (2) months from date of invoice or 28th Feb 2025 whichever is later, to receive benefits associated with the offer.
5. Governing Law and Dispute Resolution:
5.1This offer is applicable within the territory of India.
5.2 This offer shall be governed by and construed in accordance with the applicable laws of India. Any disputes arising from this offer shall be resolved in accordance with the same.
5.3 The parties agree to submit to the exclusive jurisdiction of the courts in Gurugram, India.
6. General Terms:
6.1 JSW MG Motor India is not responsible for any technical difficulties that may prevent users from availing the offer.
6.2 By availing the offer, the customer is deemed to permit MG to use his/ her name, units, charging data and other details of the Vehicle (“Personal Information”) as required for advertising and promotional purposes, without additional compensation, unless prohibited by law.
6.3 Personal information referred above shall include personal information of the participants about themselves and their friends/ family/ contacts, such as name, age, address, e-mail, etc. so that MG or the dealership can send communications to them, or for additional follow-up communications or for keeping them generally aware of promotions/ rewards. For this purpose, the personal information will be collected, processed and used in accordance with MGI’s Privacy Policy, which can be found on MG’s website.
6.4 In case the customer does not agree to these Terms and Conditions in their entirety or to provide the personal information, then customer is not authorized to register or to participate in the offer in any other manner. Customer may not participate in the offer where doing so would be prohibited by any applicable law or regulations.
6.5 MG reserves the right to interrupt or suspend temporarily and without prior notice, access to the eHUB or usage of the Offer for the period that it determines necessary for any reasons of a technical, administrative or force majeure nature including outages, earthquakes, floods, fires, epidemics, pandemic, sabotage, strikes, international embargoes or blockades, acts of war or terrorism, riots, emergency situations, contingencies or a state of alarm caused by an epidemic or pandemic, as well as due to technical actions that must be performed on equipment in order for it to function properly or to improve service (for example, maintenance, repairs, unavailability of third party platforms or services, software updates to systems, servers, and/or charging stations).
